Getting through the training and onboarding process felt more time-consuming than I had hoped. I not
Getting through the training and onboarding process felt more time-consuming than I had hoped. I noticed that many of the labels and wording used in the modules were not immediately clear, which made navigation somewhat confusing. It took a significant amount of effort to understand how to use the dialer tool effectively within the software, mainly because the instructions were a bit abstract without practical examples. This lack of clarity slowed down my progress since I had to cross-reference information or seek help on the phone more often than I expected. On the positive side, the onboarding material did cover all necessary points, and I could appreciate the thoroughness despite the slow pace. Still, the effort felt uneven, particularly because some sections of the software were easier to grasp while others required repeated attempts to comprehend the terminology and workflow. I wish the language used was a bit more straightforward, which might have saved time. Overall, while the training was sufficient, it required patience and extra time due to the way things were presented and labeled throughout the process.