My experience with the training and onboarding was a balanced mix of positives and drawbacks. At fir

My experience with the training and onboarding was a balanced mix of positives and drawbacks. At fir

My experience with the training and onboarding was a balanced mix of positives and drawbacks. At first, the training sessions were clearly structured and the materials provided helped me understand the remote workflows. The onboarding flow laid out the steps well, and I appreciated the detailed explanations about using the dialer and managing the database. However, the overall process was quite time-consuming. It took a lot more sessions and hours than I anticipated before I felt moderately confident. The automatic updates sometimes introduced minor changes that required relearning parts of the software, which slowed me down. On the positive side, the telephonic support was patient and answered my questions, though I found myself needing to repeat some information multiple times. By the end, I felt ready to handle the core features independently but still not fully assured about the more advanced tools. While the training gave me a solid foundation, I would have hoped for a slightly faster path to proficiency. That said, I do think the balance of support and hands-on learning was sufficient for a functional start, but the time involved was longer than I expected.