Looking back at my experience with the training and onboarding process, I realize it took much longe

Looking back at my experience with the training and onboarding process, I realize it took much longe

Looking back at my experience with the training and onboarding process, I realize it took much longer than I initially expected. When things started going wrong, particularly during the initial setup of the calling tools and integrating the database feature, it was frustrating to wait for telephonic support assistance. They eventually responded, but the delay stretched the process of getting comfortable with the software more than anticipated. The automatic updates were helpful in some respects but occasionally disrupted ongoing workflows, which added to the time spent adjusting. Although the invoicing and payment process was straightforward, the training did not adequately prepare me for the hiccups I faced. Reflecting now, I think they could improve how they handle unexpected issues during onboarding and provide more proactive support. Despite these delays, the basics of the training were solid, and once I overcame the initial problems, navigating the software became easier. Still, the overall time investment was more than I had hoped, and it made me somewhat reluctant to recommend the service without reservation.