Training and onboarding took about a week, and that was great
From the moment I signed up, the onboarding process was clearly structured and paced well, taking around a week. Each day introduced new features starting with basic use of the database, then moving into training on the dialer and calling tools. The support team was very responsive on calls during this period, answering questions promptly and even following up with additional resources. Automatic updates were integrated during this time as well, which helped keep the software current without disruption. The invoicing and payment process was smooth, with clear instructions on each step. I appreciated that I wasn’t rushed and had time to absorb each part of the training. Telephonic support felt reliable, and setting up the software to fit my remote workflow was made easier with their help. I feel like the time taken for training was appropriate given the features, and it definitely helped me get ready to use the software independently afterwards.