Training and onboarding: the fit was mixed
Before I signed up, I was hopeful the training and onboarding process would prepare me thoroughly for the software. The initial sessions were informative and fairly clear, which matched my expectations reasonably well. I appreciated the structured walkthroughs and the interactive elements that helped engage with the material. However, as I moved deeper into the program, some of the modules didn’t feel as relevant or detailed as I had anticipated. There were a few technical glitches during onboarding that made it a bit frustrating to complete the setup smoothly. Also, the pace varied a lot between different sections, leaving me a little confused at times about what I should focus on. Overall, the training delivered some useful insights and practical knowledge, but it could have been more consistent with what was promised upfront. The onboarding was decent, but a bit more clarity and polish would have made it more convincing. The support during early use was helpful which was a plus. I'm mildly enthusiastic about what I learned so far but there’s room for improvement in the experience alignment.