Training and onboarding sorted in less than a week
Signing up for the training with WFHI was straightforward, but I was really interested to see how they managed when things didn't go perfectly. I had a few hiccups during the onboarding phase, like difficulty accessing the dialer and some confusion over the database features. However, their training resources were very comprehensive, and the support was quick in addressing my issues. What really stood out was how the entire onboarding was wrapped up efficiently within a few days—I wasn't left waiting around for answers or stuck in a queue. The trainers didn't just fix the problems but also explained how to avoid them next time, which was very helpful. The process was hands-on, and I appreciated that even when I stumbled, the system flowed smoothly afterward. I also liked that the updates rolled out automatically without me needing to intervene, so I could focus on learning the software instead of managing technical glitches. The invoicing and payment flow were clear and hassle-free, which helped me get started without delays. Overall, it did exactly what it promised, and the practical handling of issues made the training feel worthwhile. I feel equipped now to use the remote workflow tools effectively.