Training and onboarding: some hits and misses
My experience with the training and onboarding was fairly balanced. On the one hand, the initial instructions and access to the platform were straightforward enough, making it easy to get started without much hassle. The training modules covered the key functions, but I felt they were sometimes a bit generic and didn’t fully relate to my particular workflow needs. On the other hand, the process did make me somewhat prepared for using the calling tools and database features, which was helpful. However, I expected more tailored guidance, as some parts left me unsure and needing to figure things out on my own. Overall, a useful introduction but not entirely aligned with what I had hoped.