training and onboarding resulted in mixed feelings
My experience with the training and onboarding process was somewhat ambivalent. On one hand, the training materials provided were comprehensive and covered the essential features of the software well enough to get started. On the other hand, I found the responsiveness of the team to be inconsistent. Sometimes, when I reached out for clarification on certain modules, replies were delayed, which disrupted my learning flow and caused some frustration. The onboarding steps were clear initially, but when I encountered technical queries, the guidance was less prompt or detailed than I had expected. While the training did provide a solid foundation, the uneven support made it hard to feel fully confident early on. Overall, this resulted in a moderate experience where I could use the software but felt improvements in communication and engagement during onboarding would enhance the process substantially.