My experience with the training and onboarding process was quite a mixed bag. On one side, the train

My experience with the training and onboarding process was quite a mixed bag. On one side, the train

My experience with the training and onboarding process was quite a mixed bag. On one side, the training materials covered a broad range of topics and offered some useful insights into operating the software and dialing tools. However, I must say the pace felt uneven and sometimes left me uncertain about whether I had absorbed everything correctly. Despite completing the modules, I was not fully confident by the time I started using the system independently and sometimes needed to resort to telephonic support to clarify doubts. The onboarding process itself involved multiple steps, including setting up the database and configuring the automatic updates, which took longer than I anticipated. The support team was generally responsive but at times not able to resolve issues immediately, which added to the effort required. While the training was comprehensive in scope, the delivery and support felt a bit scattered, meaning I had to put in extra time and work to reach a comfortable level of familiarity with the platform.