Training and onboarding: quite disappointing
You made it really difficult to find what I needed during onboarding. The training materials felt scattered and unclear, so I had to spend extra time just figuring out where to start. The videos were either too technical or too basic and didn’t really match my workflow needs. When I tried to ask for help, the guidance wasn’t immediately available or easy to access from within the software itself. I was expecting a more organized and straightforward path to get up and running, but instead I ran into unnecessary hurdles that slowed me down. Even the database and calling tools didn’t have sufficient tutorials that aligned with the training. I’m frustrated because I had hoped to adapt quickly, but you didn’t make that possible. Overall, the onboarding felt incomplete and lacking the clarity needed to master the software. I can’t say this training setup is helpful in its current form.