My experience with their training and onboarding was a mixed bag when compared to the platforms I’ve

My experience with their training and onboarding was a mixed bag when compared to the platforms I’ve

My experience with their training and onboarding was a mixed bag when compared to the platforms I’ve used before. Initially, signing up was straightforward, and the invoicing process was clear, which felt like a step in the right direction. The onboarding flow however was a bit disorganized, unlike some previous software I used where everything was in one neat sequence. The training modules took longer to load and the dialer tool demonstrations weren’t as interactive or hands-on as I expected. Though the automatic updates feature was nice and ensured I was using the latest version, the telephonic support didn’t really help during setup; I was often redirected or had to wait longer than usual for solutions. The database feature was decent and somewhat matched what I was hoping for, but again, the lack of detailed guidance made it hard to fully utilize. To sum up, while they did well in some areas like payment processes and providing a working product, the overall training and onboarding felt a little rushed and could definitely benefit from clearer, more user-friendly instructions.