Training and onboarding: positive overall
The onboarding process through the WFHI training was mostly smooth, and they managed to cover a broad range of useful topics. I particularly appreciated how they addressed technical glitches during my early sessions. When some connection issues arose during video training calls, they promptly informed us and offered alternative materials to keep things moving. This proactive approach helped reduce frustration, although the replacement materials weren’t quite as engaging as the live sessions. The training content itself was clear and well-structured, which made learning and applying the software features relatively straightforward. While I encountered some minor hiccups with setup, those were quickly resolved. Overall, I would say the training met expectations and prepared me well for daily software use, though there might be room for polishing the contingency plans when things don't go perfectly. That said, I was left feeling generally confident with the skills I acquired.