Training and Onboarding Order Was Okay
The training and onboarding steps were overall presented in a sensible order, which helped me follow along without too much confusion. I appreciated how the initial setup guided me through the basic software access and then moved into more advanced features like the dialer and database. However, I did find that some training elements about automatic updates and telephonic support came a bit late in the sequence, which could have been introduced earlier to prepare me better. The sign-up and invoicing portion was clear and easy to understand, so I did not have issues there. All in all, my verdict is that while the process was mostly logical and useful, there is some room for improvement in how the steps are arranged, especially to avoid surprises or delays when needing quick assistance.