Training and Onboarding: Not Impressed
Honestly, my experience with the training and onboarding process was disappointing. I was hoping for something more continuous and hands-on, but most of it felt like a one-off session thrown at me without much follow-up. The initial setup was okay, but beyond that, there was little guidance. I kept expecting reminders or more detailed modules to help me along the way, but that didn’t really happen. The training felt disconnected from the actual work I was supposed to do, leaving me to figure out many things on my own. They mention support, but so far it has felt spotty and not really proactive. I get that setting up remote workflows needs effort, but I felt left hanging more often than not. The parts that were thorough were mainly about the basics, which I could have learned myself with a bit of patience. Overall, if you want an ongoing, well-structured onboarding system, this might not meet your expectations. I’m still hoping the support team gets better at helping users beyond the initial training.