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WFHI review

Training and onboarding need improvement

2 out of 52 of 5Unverified experienceTraining and onboarding

Training and onboarding need improvement

Honestly, the training and onboarding experience left me disappointed mostly because the day-to-day use showed several flaws. On the first day, things seemed fine but after working with the platform longer, I noticed the training materials didn’t quite prepare me for the usual hiccups and glitches. There were recurring issues with how the database feature interacted with calling tools which the onboarding didn’t cover well. Troubleshooting was more complicated than anticipated and I often had to guess solutions on my own. While the initial introduction was straightforward, the ongoing experience felt more frustrating due to these gaps in preparation and support.

Urmila JosephTelangana, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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