Training and onboarding need clearer wording

Training and onboarding need clearer wording

The training sessions and onboarding process were straightforward enough, but I found some of the labels and instructions confusing. For example, certain terms used in the database setup didn’t match common usage, which meant I had to double-check their meaning elsewhere. The dialer was intuitive once I got started, but the initial instructions could have been clearer about the sequence of steps. Support was available, but I felt like I had to figure out most things on my own rather than getting explicit guidance. Payment and invoicing were simple and well-labeled, which was a positive. Overall, there was a solid foundation but some missing clarity in wording that made the learning curve steeper than necessary.