Training and Onboarding: Mixed Results with Handling Issues
I went through the training and onboarding expecting a smooth start, but faced several hiccups along the way. While the initial setup instructions were clearly laid out and easy to follow, I found that when things went wrong, the system didn't always provide clear guidance on how to resolve them. For example, during a particular module, the interface froze which stalled my progress and the restart process was not well-explained. Although the trainers themselves were responsive through telephonic support, the tools' glitches brought down the overall experience. On the positive side, the automatic updates were seamless and didn't interfere with my workflow, which was a relief. In general, the training did get the job done partly, but the frustration during errors made it hard to stay fully engaged. I hoped for better error management considering the price. This balance of mostly negative with one clear positive shapes my overall two-star rating.