The training and onboarding experience was a bit of a mixed bag for me. The initial sign-up and invo

The training and onboarding experience was a bit of a mixed bag for me. The initial sign-up and invo

The training and onboarding experience was a bit of a mixed bag for me. The initial sign-up and invoicing went without any major issues, and the instructions for starting with the software were straightforward enough. However, when it came to actually understanding the more advanced features—like the database management and using the dialer tool—there was definitely some figuring out I had to do on my own. The training sessions covered a lot but left gaps where I'd expect more tailored guidance for my particular workflow. The automatic updates helped keep the software fresh, but honestly, the documentation could use some improvement for beginners. Telephonic support was reachable but not always immediately helpful when I was stuck on some of the configurations. In the end, I managed to get through the setup, but it was a balance between what was taught and self-learning that made it take longer than I expected. So my experience was neither great nor terrible, just average overall.