The training and onboarding process provided by the software was fairly straightforward but lacked s

The training and onboarding process provided by the software was fairly straightforward but lacked s

The training and onboarding process provided by the software was fairly straightforward but lacked some detailed guidance in certain parts. While the initial setup tutorials were easy to follow, I found it somewhat challenging to locate specific features in the database and dialer training modules. The instructions could have been more intuitive or better segmented to enhance navigation. Additionally, the automatic updates occasionally interrupted my workflow due to minimal prior notifications. On the positive side, the telephonic support was responsive and offered helpful advice when I reached out. However, it would be better if the invoicing and payment tutorials were more thorough. Overall, the experience was a balanced mix of clarity and confusion, making onboarding a moderate effort rather than a fully smooth ride.