3 out of 53 of 5Verified purchaseTraining and onboarding
Training and onboarding - mixed feelings
Training material provided was useful in understanding the basics quickly, which helped me get started. However, the onboarding process was inconsistent day to day. Sometimes the calls with trainers were clear and effective, but on other days the software encountered glitches that disrupted my workflow. The dialer tool often lagged during peak hours, and database syncing occasionally delayed important updates. Although the training content was comprehensive, this inconsistency made it harder to maintain a steady learning pace. I appreciate the efforts overall but the daily experience could be smoother to keep engagement high and prevent frustration.