training and onboarding matched less with my actual work hours, so result meh
So, I tried to fit their training and onboarding into my usual work routine but honestly, it was kind of a mismatch. The sessions were scheduled or structured around hours I don’t usually work, so I had to either push my day or miss out. I liked some parts of the training though; they were useful and made sense to me like the basic use of dialer and database. But the timing made it hard to engage properly. The onboarding process promised flexibility but didn't quite deliver as I hoped. I’m also still figuring out some software features because training was brief or during hours when I couldn’t concentrate properly. But on the plus side, the support calls helped clarify some steps. I ended up creating my own workaround to keep up with progress. So, I think it’s workable but if you have a strict schedule different from their usual time slots, you might face the same issues. Over all, the outcome is that I’m moderately satisfied but I still feel there could be better alignment between training hours and user needs, which would make it more effective for people like me.