Before starting the training, I had a clear idea of what to expect from the onboarding process, and

Before starting the training, I had a clear idea of what to expect from the onboarding process, and

Before starting the training, I had a clear idea of what to expect from the onboarding process, and thankfully, it mostly aligned with my expectations. The initial sign-up was straightforward, and I appreciated the clear guidance provided for setting up my account. As I progressed through the first few modules, the pace was steady, allowing me to grasp the essentials without feeling overwhelmed. The calls and dialer training sessions were detailed, which prepared me well for actual use. Some parts, like the database feature overview, were more basic than I had anticipated, but they did include some helpful tips to manage workflows. The automatic updates were explained, but I encountered a bit of a delay in receiving one update notification, which threw me off slightly. Overall, the training was comprehensive and mostly as expected, preparing me to use the software competently, but a bit more hands-on practice during onboarding might have been beneficial.