Training and onboarding left me mostly on my own
I have to say the training was not very helpful. Most of what I needed to know, I had to figure out by myself because the onboarding process didn’t provide enough clear guidance. The software itself felt complicated at times and without proper walkthroughs, I struggled to use calling tools properly. The database feature was supposed to make my workflow easier, but I still spent more time than expected trying to configure it and understand the updates. Telephonic support was available but didn’t really explain things comprehensively; I ended up trying out things trial and error style. Signing up and payments were simple enough, but effective training would have made a big difference here. Overall, I’m disappointed with how much I had to put together on my own when I expected more structure and step-by-step help.