training and onboarding ka sequence thoda ajeeb tha
Main onboarding process mein aise steps pehla dekha jo mujhe logical nahi lage. Pehle mujhe database ke bare mein training milna tha, uske baad calling tools samajhne the, lekin yeh order thoda ulta laga. Pehle dialer aur call karna samajha jaata toh uske baad database setup asaan hota mera liye. Training material theek tha, lekin woh jo steps diye gaye they unki timing better ho sakti thi. Onboarding flow mein ek point pe mujhe documentations and interface options ko ek saath samajhna tha, jisme thoda confusion hua, kabhi kabhi mujhe lagta tha ki koi step skip ho gaya hai ya follow-up hua. Lekin overall, software ka interface clear tha and automatic updates se sab kuch updated rehta. Mujhe lagta hai training mein thoda flexibility aur arrangement hona chahiye, jaise ki pehle basic use sikhaana aur baad mein advanced features. Kuch parts achhe se cover hue jaise ki telephonic support, jo patiently help karta tha jabha maine questions puchhe. Sign-up aur invoice milne mein koi problem nahi aayi. Main kahunga ki onboarding experience ekdum sahi nahi tha but manageable raha mere liye. Agar training steps ko better order mein rakha jaye toh naye users ke liye zyada effective hoga.