Training and onboarding had some waiting and repeats
My experience with the training and onboarding process was mixed. There were several occasions when parts of the training felt repetitive, especially sessions that covered similar content on the calling and database features. Additionally, I found that some waiting times were involved before moving to the next stage of onboarding, which slowed progress. However, the materials provided were consistent and the telephonic support was available to clarify doubts. On the plus side, the software updates were automatically applied without disrupting workflow, which saved time. Payment setup and invoicing were straightforward, and the sign-up process was efficient. Altogether, the experience was neither bad nor seamless; the repetition and waiting times made it average but manageable. I would say it left room for improvement in pacing and streamlining the onboarding steps, though it provided what was necessary overall.