I completed the initial onboarding and training sessions provided by WFHI. The lessons covered the s

I completed the initial onboarding and training sessions provided by WFHI. The lessons covered the s

I completed the initial onboarding and training sessions provided by WFHI. The lessons covered the software basics and explained the calling tools. I felt comfortable navigating the database feature but encountered challenges understanding automatic updates and how they impacted my setup. The telephonic support was reachable but sometimes slow to answer during my working hours. I found the sign-up process straightforward and the invoicing clear. By the end, I was reasonably confident with most functions but I thought some parts of training could have better explained day-to-day usage scenarios. I believe with more detailed guidance on some tools, I would have felt fully ready to work independently. This measured take reflects both what helped me and where I saw room for improvement in the initial learning phase.