You provided a comprehensive initial training program that covered the basics thoroughly, which I ap

You provided a comprehensive initial training program that covered the basics thoroughly, which I ap

You provided a comprehensive initial training program that covered the basics thoroughly, which I appreciated. However, I found that I had to figure out quite a few details on my own as I explored the software’s calling tools and database features. Despite the solid onboarding sessions, some specifics around the dialer functionalities were not clearly explained, which required extra time. Automatic updates were seamless and did not disrupt my workflow, which was good. Overall, I felt the onboarding was well-planned but could benefit from additional hands-on guidance. You set the foundation well, yet a little more detail upfront would improve the experience.