Training and onboarding felt steady, if a bit slow
I’m reflecting on my experience with the WFHI training and onboarding process after a few weeks now. At first, I found the setup somewhat easy, but as I kept using the software day to day, some steps seemed to drag or felt repetitive. There were moments when I wasn’t sure if I was missing something in the training modules, especially with the database features and dialing tools. It’s not that the system was complicated, but the pacing felt a bit off for me. Over time, though, I grew more accustomed to how the updates affected the workflow. One thing I’m still unsure about is whether the priority assistance really makes a difference in practice, since I haven’t needed it that often yet. Overall, the experience has been positive even if I’m a little cautious about the pace of onboarding; I think it could be a bit smoother next time I use it.