By the time I finished the onboarding and training, I felt fairly confident using the software. The

By the time I finished the onboarding and training, I felt fairly confident using the software. The

By the time I finished the onboarding and training, I felt fairly confident using the software. The sessions were paced well, and the trainers provided clear explanations that helped me understand the remote workflow tools. Even though I had to pause a few times to practice the dialer and database features, these steps made sense and were easy to follow. There was just a slight feeling that some topics might have been rushed, like dealing with error scenarios or learning advanced functions within the calling tools, which left me slightly unsure about handling those alone. However, for a first experience, it was solid and left me with enough knowledge to get started properly. The sign-up and payment process was straightforward and the automatic updates didn’t interrupt my learning. I appreciated the support through phone calls, which helped clarify a couple of doubts quickly. Overall, the training left me ready to begin using the software effectively.