Training and onboarding felt pretty balanced overall
Compared to my past experiences with remote workflow platforms, WFHI’s training was refreshingly organized. The onboarding sessions covered everything from basic software navigation to advanced use of the dialing tools thoroughly. Their trainers explained the database setup clearly which was a step up from some other systems I used where that part felt rushed. That said, the pace was a bit quicker than I’m used to, which made it challenging at times to absorb all the info in the first go. However, the training materials were available afterwards for review, which helped a lot. The invoicing and payment parts during onboarding were also hassle-free and easy to manage with clear instructions. So, overall, it felt empowering but a tiny bit fast for complete beginners.