Training and onboarding felt okay but not perfect
The training sessions fit okay into my working hours but they weren't exactly a perfect match. Sometimes the sessions started a bit late or ended earlier than expected which made planning a bit tricky for me. Also, the onboarding flow was clear enough to navigate with some trial and error, but felt a little slower than I hoped. The calling tools and dialer worked mostly as advertised, though occasionally I encountered minor glitches when switching between calls. The database feature was helpful but took some getting used to. Despite these issues, the automatic updates ran smoothly without causing trouble. Telephonic support was reachable but often placed me on hold for longer than I'd want during busy hours. Payment and invoicing were straightforward and the sign-up process was easy, so that part was hassle-free. Overall I’d say it was an okay experience but not without its flaws—it felt decent but a bit inconsistent in timing and responsiveness.