Training and onboarding felt like a steady mix
Overall, the training and onboarding process felt somewhat balanced, though not without its ups and downs. There was a fair amount of setup right at the start — understanding the software dashboard and dialing tools took time and focused effort, which was expected. However, after that initial phase, much of the experience was more ongoing and gradual learning rather than a one-off event. Some updates required me to adapt over time rather than fully mastering everything at once. Telephonic support was helpful but not always immediately available, so I ended up relying on self-exploration at times. Payment and invoicing process was straightforward enough but didn’t feel like a highlight of the setup. I wouldn’t say the whole thing was easy, nor was it frustrating — just a typical process with a few complexities that I think many would find normal. It felt like a steady mix overall, neither too smooth nor too rocky during the journey.