Training and onboarding felt less smooth compared to what I knew before
Honestly, when I started with WFHI’s training and onboarding, I felt it was kinda underwhelming compared to other platforms I had used earlier. The whole setup felt a bit clunky and lacked the flow I was used to, which made me lose some enthusiasm. The instructions weren’t always clear, and I had to spend extra time figuring out how the calling tools and the database feature actually worked in daily use. The automated updates, while helpful, did introduce some unexpected changes that weren’t explained upfront, so adjusting to those took time. I gotta say, the telephonic support was okay, but not particularly impressive — it didn’t fill that gap that came from the onboarding’s slow pace. Frankly, the whole thing gave me an impression of being somewhat patchy and less polished than the training systems I was used to before. Still, I’m hoping improvements will come with future updates.