Training and onboarding felt confusing overall
I found the training and onboarding quite frustrating because the labels and wording used in the software didn’t always make sense. For example, the way different workflow stages were named was inconsistent and it became difficult to follow which step I was on or what exactly each button was supposed to do. I was simply trying to familiarize myself with the database feature and calling tools but had to keep guessing what terms like “Session start” or “Process sync” meant in the context of my tasks. That made it take longer than necessary to get comfortable with the platform. On the positive side, the automatic updates seemed to bring a few improvements in clarity after a while. Still, the overall setup felt more like a puzzle than a straightforward process which was quite disappointing when you value practicality and ease above all else.