Training and onboarding felt complicated
I found the training and onboarding a bit confusing mostly due to the wording and labels used within the software. The instructions sometimes felt unclear or overly technical, which made it harder to follow along naturally. Also, some of the labels for features like the dialer and database didn’t seem intuitive, and it slowed down my progress in getting comfortable with the system. The onboarding flow wasn't very straightforward; it felt like bits of info were missing or placed awkwardly. Though the software itself seems capable enough, the way the training was structured made me unsure at times if I was doing the right thing. I’d recommend rechecking the terminology for clarity as it could really make a difference. Overall, the experience was more cumbersome than helpful, but I guess it's manageable if you have patience.