Training and onboarding felt as expected overall
I went into the training and onboarding process with a clear idea of what I needed, and generally, the experience matched my expectations. The training modules were straightforward and covered the key features of the software, especially the dialer and database components. There were moments when I felt the content could have been a bit more in-depth, but the initial walkthrough helped me navigate the setup fairly well. The onboarding process took a moderate amount of time, which seemed reasonable given the material involved. While I expected more interactive sessions, the factual approach worked adequately for my needs. I appreciate how the training stayed focused on practical steps without overcomplicating things, allowing me to apply the knowledge directly. In sum, the whole onboarding and training felt efficient and honest, though a small increase in support options during some technical steps would have been beneficial.