I was expecting a more linear onboarding and training sequence, but the order of steps in WFHI’s pro

I was expecting a more linear onboarding and training sequence, but the order of steps in WFHI’s pro

I was expecting a more linear onboarding and training sequence, but the order of steps in WFHI’s process was a mixed bag. The training materials were quite detailed, but some sections felt like they came before I had full access to the tools they referred to, which was a bit confusing. For example, I was shown how to use the calling tools before my database was fully set up, so I couldn’t practice with actual contact info. That threw off my flow since I had to keep switching back to earlier steps. On the positive side, the telephonic support during onboarding was helpful in clarifying some issues. Compared to other platforms I've tried, WFHI seemed both thorough and somewhat disjointed, which made the whole onboarding phase feel interesting but at times frustrating. I think with more fine-tuning the flow could become more intuitive for new users.