Training and onboarding felt a bit mixed overall
I expected the training and onboarding to be a lot more structured and detailed, considering the complexity of remote workflow software. Initially, the sign-up and introductory steps seemed easy, but as I moved deeper into the training, I felt some key areas could have been explained better. Some concepts around the database feature and dialer felt rushed or unclear. On the positive side, the software itself was user-friendly enough that I managed to understand the core working by the end. I’m moderately confident now but still feel a bit hesitant about advanced functions. The invoicing and payment process were straightforward, which was a relief. So overall, the whole thing felt like a decent blend of helpful and a bit underwhelming at times, not bad but not exactly excellent either.