3 out of 53 of 5Unverified experienceTraining and onboarding
Training and onboarding felt a bit mixed
When I signed up and went through the training and onboarding process, it felt a bit like a half-and-half experience. The initial materials covered the basics pretty well, especially around the use of the calling dialer and database. However, I found some parts of the software were not explained very clearly, which meant I had to explore and figure things out by myself—especially the more advanced features. While that was fine since I enjoy learning on my own, it might not work for everyone. The support team was responsive when I called with questions, which helped smooth over the rough edges during onboarding. Overall, I think the experience was solid but could be improved with more detailed step-by-step guidance along the way.