Training and Onboarding Fell Short for Me
I started the onboarding hoping the training would give me the confidence to use the entire remote workflow software, but sadly that was not the case. At first, the tutorials looked promising and the materials seemed thorough, but as I progressed I found myself getting more confused, not less. Several key features, especially the dialer and database setup, were glossed over or had explanations that didn't match the interface I was seeing. By the time I finished the onboarding flow, I didn’t feel ready at all. Support was available but usually led me back to the same unclear parts, which just increased my frustration. Overall, I didn’t gain the confidence I expected from something that is supposed to train you comprehensively. I’m honestly quite disappointed because I was really looking forward to smoothly running remote workflows but the training and onboarding didn't work for me at all.