Training and onboarding feels more one-off than ongoing support
I thought the onboarding would be a continuous learning experience, but honestly, it felt more like a one-time setup. The initial training was okay; they covered the main points but didn’t really prepare me for day-to-day challenges. After that, I was mostly left to figure things out on my own, which was frustrating sometimes. The one part I appreciated was the telephonic support - it was responsive and helpful when I did reach out. Still, I expected there to be more regular follow-ups or refresher sessions, especially as updates rolled out during the first few weeks. Instead, it feels like once you finish onboarding, you’re on your own, and it can make the transition harder than I anticipated. This uneven approach to ongoing training really shaped my experience, and I wish it was a bit more balanced.