Training and onboarding experience was underwhelming
The training sessions started off with promise as the material appeared comprehensive and well-organized. However, responsiveness from the support team was disappointing throughout the onboarding process. Whenever I faced issues using the dialer or database tools, responses took longer than I expected, which slowed down my learning curve significantly. One positive was that the invoicing system was straightforward and generally worked without many hiccups. Still, the ongoing lack of timely assistance overshadowed this benefit a lot. The automatic updates sometimes caused minor disruptions, which didn't help as I was still trying to grasp the basics. Overall, this experience did not quite meet my expectations, mainly because of slower support and some technical glitches that were not adequately addressed during the training.