Training and onboarding ended well with useful tools ready
The onboarding process followed a logical sequence for the most part, but initially, I found some overlap in the training steps confusing. The initial modules covered the software basics well, but the exercises related to the dialer and calling tools came a bit early before I felt completely comfortable with the database features. On the positive side, the comprehensive training materials were accessible, and the automatic updates ensured I kept up to date without much extra effort. Although the invoicing and payment tutorial could have been more streamlined, the support staff helped clarify these points effectively. Overall, I ended the onboarding feeling confident that I had the right tools and knowledge to manage the tasks required. The steps might have been slightly reordered for better flow, but the outcomes were satisfactory. I appreciate that a few features took extra time to learn, but the platform’s functionality matched my expectations well in the end.