Training and onboarding didn’t work out for me
I tried to get onboarded with the training and software setup they offer but faced quite a bit of frustration. At first, I appreciated the structured layout, and the initial steps were clear enough. However, as I proceeded, I found a lot of repetition in the materials which made the process drag longer than I'd expected. There was also significant waiting time between modules, which disrupted my learning flow. On the plus side, the automatic updates kept the software current without me having to do much manually, which was a relief. The telephonic support was generally polite but often could not resolve my issues promptly, leading to further delays. The calling tools themselves seemed promising but the onboarding experience didn't let me reach their full potential. I was hoping for a smoother start, but the repeated steps and pauses made me give up. Overall, while the software has potential, my outcome was that I couldn't successfully complete onboarding and training, so it didn't work out as I had intended.