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WFHI review

Training and onboarding didn’t work for me

1 out of 51 of 5Verified customerTraining and onboarding

Training and onboarding didn’t work for me

I tried to get through the training and onboarding program, but over the days I was using the system, it became clear that it never really worked as intended for me. The daily sessions kept pushing content that assumed a workflow style I didn't match, and even after reaching out to support, the adjustments to the software didn’t align with my requirements. The dialer feature behaved inconsistently, sometimes freezing mid-call, and the database synchronization seemed buggy. Updates were automatic, but without visible logs or clear descriptions, I was left unsure what had actually changed day to day. I expected a learning curve but found the onboarding flow to be more frustrating than helpful. Payment and sign-up went fine, but without a robust training experience, I felt stuck. I’m not saying it couldn’t be useful for others, but for me, it proved unsuitable and caused more trouble than progress during the period I used it. So my overall verdict is straightforward: the training and onboarding didn’t meet my needs in any practical sense, and I ended up discontinuing use.

Nishant GaonkarLadakh, IndiaExperience: Published:
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