Training and onboarding didn’t handle issues well
Looking back on my experience with WFHI’s training and onboarding, I would say it left something to be desired when things started going wrong. The initial instructions were clear enough, but the moment I faced technical glitches or questions, the process seemed brittle. The training didn’t offer enough troubleshooting steps or quick fixes to keep things on track. Trying the calling tools became frustrating because errors weren’t addressed smoothly through their guidance. While I found their telephonic support to be courteous, it didn’t always resolve the problems efficiently during onboarding. The automatic updates sometimes caused unexpected changes, which complicated my progress. Overall, the evaluation of their training and onboarding is that it was below my expectations for managing hiccups, which affected my confidence in moving forward easily. So my verdict remains cautious and leaning negative for this aspect.