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WFHI review

I found the training and onboarding process disappointing overall. The materials provided weren’t co

2 out of 52 of 5Verified purchaseTraining and onboarding

I found the training and onboarding process disappointing overall. The materials provided weren’t co

I found the training and onboarding process disappointing overall. The materials provided weren’t comprehensive enough for someone new to remote workflows. The responsiveness of the support staff was below what I expected; it often took a long time to get answers to questions that were quite basic. Due to this, I had to spend extra time figuring things out on my own, which made the initial learning curve steeper and more frustrating. On the plus side, the platform’s user interface itself was reasonably intuitive once I found my way around, but that didn’t offset the lack of proper guidance. While some aspects, like invoicing and payments, worked smoothly, the onboarding support definitely did not do its job in helping me get up to speed. So overall, I wouldn’t say it was effective training or onboarding.

Pooja PawarJharkhand, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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