Training and onboarding did not fit my work hours at all
I tried to complete the training and onboarding process but quickly ran into issues with the timing. The training modules were pre-scheduled without flexibility, so they conflicted with my actual work hours which made attending live sessions impractical. I did appreciate that the training content was comprehensive and tried to cover various aspects of using the calling software and database features. However, because of the rigid schedule, I could not engage fully and fell behind. I also found the onboarding flow to be somewhat lengthy, which was tough to manage alongside my daily routine. On the positive side, the recorded sessions were available, but watching them later without interactive support was less effective for me. Ultimately, while there is good material and structure, the time formats simply did not align with my availability and that made the experience frustrating rather than smooth or beneficial.