Training and onboarding bilkul expect nahi thi
Maine socha tha training aur onboarding thoda detailed aur clear hoga, but mujhe laga yeh poore tarah se mera expectation pura nahi karta. Jo pehle bataaya gaya tha uss hisaab se actual content thoda superficial tha. Onboarding process mein kuch steps repeated lag rahe the aur kabhi kabhi instruction clear nahi hoti thi. Training modules mein koi hands-on activity ya practical example kam thi, jiski wajah se samajhna mushkil ho gaya. Jo database feature bare mein bataaya gaya tha, uska istamaal karte hue bhi confusion hui. Mujhe laga onboarding flow mein thoda aur guidance deni chahiye thi, especially near the call tools aur dialer sections. Telephonic support dene wale se baat karne mein bhi thoda time laga kyunki unhe mera exact issue samajhne mein delay hua. Billing aur payments ke answers milne mein bhi patience chahiye tha, kyunki har baar alag tareeke se samjhaana padta tha. Overall, ye experience mera waqt waste kar raha tha aur mujhe laga ki yeh product se zyada help nahi mil paayi jo maine expect ki thi.