Training and onboarding: a fair assessment
Looking back on the onboarding and training process, I can say it was a mixed experience overall. The training modules explained the basic setup fairly well, but when issues started cropping up during configuration, the system didn't always provide clear guidance on how to proceed. Some parts of the onboarding flow were straightforward and updated automatically, but there were moments where I felt lost and had to independently figure solutions or reach out to support. After some time, I noticed that the automatic updates helped fix errors I struggled with earlier, which was a relief. However, the support's telephonic help sometimes felt slow to respond or could not fully resolve more complex problems immediately. On balance, I appreciate the effort but think the onboarding and training could handle obstacles more smoothly. So my verdict is fair: helpful at times but not yet consistently robust or intuitive for all users.